LawAccess Online

Contact Us

You can call us on 1300 888 529 between 9am and 5pm, Monday to Friday (excluding public holidays) and speak with our Customer Service Officers.

			If you have a hearing or speech impairment you can call us on 1300 889 529 using a TTY between 9am and 5pm, Monday to Friday (excluding public holidays).

			You can contact us through the Translating and Interpreting Service (TIS) on 131 450. TIS will organise for an interpreter in your language to be on the phone when you contact us. TIS is a free and confidential service.

			If you would like to contact LawAccess NSW from outside of Australia, then please call us on +61 2 8833 3190 between 9am and 5pm, Monday to Friday AESDST

Feedback
If you wish to provide a compliment or make a complaint about the standard of service that you have experienced, you can do this in a number of ways:

By Phone: You can provide your feedback over the phone to the Complaints Contact Officer on 1300 888 529 between 9am and 5pm, Monday to Friday (excluding public holidays)

In Writing: You can provide your feedback in writing to:

LawAccess NSW
PO BOX 620
PARRAMATTA NSW 2124

Please note LawAccess NSW cannot respond to written requests for legal assistance and advice except where demonstrated exceptional circumstances exist.

On the Internet: You can provide feedback about our website or LawAccess in general using our online feedback form

Freedom Of Information
If you are seeking to information held by NSW Attorney General's Department Agencies then you can contact the Freedom of Information Officer.

You can usually access your records, non-personal and non-confidential records held by the Department. You may need to make a Freedom of Information Application and pay the required fee. Certain bodies are exempt under the Freedom of Information Act. For more information about obtaining documents through Freedom of Information please read the following information.

Print this page

Be careful! The information on this site is not legal advice. If you have a legal problem you should talk to a lawyer before you decide what to do. The information on this site is only for people affected by the laws of NSW, Australia. For more information, click here.

LawAccess NSW is a New South Wales Government initiative.
Department of Justice and Attorney General, NSW Legal Aid Commission, Law Society of NSW and NSW Bar Association.